|400 Phone||Software development||Business SMS||system integration|
The 400 enterprise straight line service is a call-and-call shared payment service. The service features and business functions are similar to the 800 free phone service that has been widely opened. It is an upgraded version of the 800 free phone service. It perfects traditional telecommunication resources and modern CTI technology. Combining and incorporating advanced customer service concepts to help enterprises quickly establish their own customer service centers, with the aim of improving the company's service brand image and thus enhancing market competitiveness.
As 400 businesses have the characteristics of unified corporate communication image and improved corporate service quality, it has been used by many well-known enterprises first and has become the preferred communication method for enterprises. National unified access number. Simple, easy-to-remember and unified corporate contact methods are just like the unique puppets of enterprises. Quickly establish a unified corporate image and establish a corporate service brand! Never busy, voice navigation, choose service process according to prompts, improve work efficiency.
I. Business Definition
"400 service", also known as calling and called shared payment service, is to provide a called customer with a unique number across the country, and connect the call to the called customer's predetermined destination (telephone number or Call center) nationwide intelligent network business. The calling fee of this service is shared and paid by the calling party and the called party.
The 400 enterprise line is a shared payment service for callers and called parties, and is an upgraded version of the 800 toll-free telephone service. It has four major advantages over 800 telephones:
1. Mobile phones can dial, expand 450 million mobile phone users, and expand applications nationwide;
2. The call cost is 50% less than 800 toll-free calls
3. Reduce invalid calls and short talks, prevent interference, and improve office efficiency;
4. Quick networking, can be transferred by region, only one number is used nationwide;
The new 400 phone is an improvement over the traditional 800 phone:
1, 800 can only be dialed by fixed phone, 4006 phone adds mobile phone dialing function, expands 450 million mobile phone users, and expands the scope of application across the country;
2. The call cost is 40% less than 800. 800 is 0.7 ~ 0.85 yuan / minute, 4006 is 0.40 yuan / minute. The calling and calling party's shared payment reduces malicious calls;
3. The nationwide network is fast and can be transferred by region. Only one number is used in the country, eliminating many inconveniences caused by the change of business phone.